Customs Brokerage

Otimo means excellence which is the driving force behind our team of qualified professionals who have been servicing the customs industry for over 30 years.   The modernization of global trade around the world has increased the requirement for service providers to do more, not less, at ensuring that an importer can experience timely customs release that is accurate and meets regulatory requirements.  The OC is focused on people, our relationships and the customer service standards that we strive to exceed each day.  It is not what we do, it is how we do it which has set us apart from the industry.  CARM is coming and it is our vision to do more with and for you so that we can ensure you are informed, educated and part of the process.   We care about you and the process.

Transportation & Logistics

The OC offers a full scope of LTL, TL, flat deck and logistics with specialization in consolidation and deconsolidation services anywhere in North America through a strategic partnership with BLM logistics.  Whether a shipment is direct, consolidated or needs to be deconsolidated, reefer, dry or oversized our team can help.   It is our attention to detail that makes the difference as we move freight between US and Canada. Click here to get a quote.

Trade Compliance

Facilitative Coaching

Customs & Logistics Consulting

Our customs and logistics consulting team work with you to review your current processes combined with your future business forecast and apply our 30 years of expertise to helping you develop a customized solution for your global customs & supply chain.  Our LEAN certified consultants work directly with your team to find efficiencies that can help minimize costs and maximize profits and ensure supply chain effectiveness. 

Freight Forwarding

NRI- Non Resident Importers

There are importers and there are Non Resident importers.  A Non Resident Importer (NRI) is considered any company that is registered to import into Canada but is not a registered Canadian company.   As a NRI you are paying all duties and taxes required to the CBSA for importations but there could be regulatory requirements to your Canadian client that are also required.  As a NRI is not Canadian it is reasonable for one to assume that there are rules, registration and security that must be in place before any importations can take place.  The OC are industry leaders on setting up and working with an NRI to ensure that all registration, regulatory and documentation are in place prior to importing.  Click on this link to walk through a guide to becoming a NRI for Canada.

Why the OC?

We will exceed your expectations by the standards in excellence we have developed through our experience, strategic partnerships and industry knowledge. Our commitment is to you for a personalized service that you can rely on to be direct, honest and integral to your operations through strong communication, compliance and coaching.  We want to be your partner and as we have seen the import  industry shift from paper to electronic, multi interface systems to single window and broker liability to import liability it is this knowledge based experience that makes The OC a premium provider within our industry.    If we don’t know the answer, we find the answer.  We make the difference because we choose to be Otimo in everything we do!!